Workforce Investment and Opportunity Act (WIOA)
Susan W. was first registered in the Workforce Investment Act (WIA) program as a Dislocated Worker back in 2014. She had worked as an Executive Assistant at Paragon Technologies for almost 20 years. When Susan arrived for her first appointment, she was devastated and concerned that her age was going to be a hindrance to her job search. However, she was hired four months later as a Clerk Typist II at the UC Service Center in Allentown. As a matter of fact, she originally applied for a Clerk Typist I position. After attending the job interview, and based upon her previous work experience, it was suggested that she apply for the Clerk Typist II position since it offered a better salary. It was a great fit!
After three years, Susan returned to the PA CareerLink® Lehigh Valley office in January 2017. Sadly, she was furloughed from the UC Service Center in Allentown. Susan again registered to participate in Dislocated Worker services, this time in the Workforce Innovation and Opportunity Act (WIOA) program.
Once Susan became a WIOA participant, she enthusiastically attended many CareerLink activities: Directed Job Search, Employer Spotlight, and various workshops. Susan said she recognized numerous people who assisted her three years earlier, and that made her feel very comfortable when visiting the office. She updated her resume and was always open to the recruiters’ suggestions about various job leads.
Susan applied for a clerical position at the Lehigh County Housing Authority and was quickly called for a job interview. After anxiously waiting several months, the organization offered her a fiscal assistant position to work 37.5 hours a week making $16.00 per hour. Susan started working there on May 22, 2017.
When her career advisor called Susan to inquire about her first week on the job, she was happy and excited about her new work environment. Despite having other potential employment opportunities, Susan said she plans to stay at the Lehigh County Housing Authority in Emmaus, PA. She’s enjoying her new co-workers and is happy and grateful to be on this adventure.