Donegal Square

Career Pathway

534 Main Street
Bethlehem, PA 18018

https://donegalsquare.com/

610-866-3244

Business Description

Donegal Square has grown and developed since its opening in February 1985 with our involvement in the foundation of the Celtic Cultural Alliance and the Celtic Classic Festival. Over the years as the business has grown we’ve added to our product offering included in our brick and mortar retail store as well as our online ecommerce store to include unique celtic gifts, jewelry and sweaters.

To enhance our customer experience we also offer a full education program for our team and our customers to teach our community about these celtic artisans, culture and folklore.

Our goal is to bring the best of Ireland and the British Isles straight to you, as if you were visiting Ireland with your friends and family...no passport required of course!

Knowledge, Skills, and Abilities Needed

We’re looking for someone to join our high performing team at Donegal Square and collaborate with other members to ensure we provide a unique customer experience. This person will be part of greeting and assisting customers on the sales floor as well as educating them on the artisans. They will also be part of developing online and in-store education programs to further the knowledge of the celtic culture to our community. Knowledge of inventory management, point of sale systems and customer service is required. Advancement opportunities available. Prior retail experience a plus but not required.
Skills Needed:
• Knowledge of inventory management a plus
• General computer skills including Microsoft Office and Google Suite
• Self starter and ready to jump in and learn
• Must have transportation to and from work
• Nights and weekend hours are required

Connect with us on Social Media
Store Manager

Management experience managing 5 or more employees, advanced systems and process development, project management experience, 4 year degree.

Full Time Salaried Position from $45K/year up

Blue arrow showing progression from Customer Experience Manager Customer Experience Manager

Management experience, merchandising, customer service, employee development and training , systems experience, high school education or 2 year degree. Experience working with ecommerce including SEO.

Full Time Salaried Position from $35K/year to $45K/year

Blue arrow showing progression from Assistant Customer Experience and Ecommerce Manager Assistant Customer Experience and Ecommerce Manager

Management or related experience, systems experience, prior retail and merchandising experience, inventory management and experience working with maintaining ecommerce sites including SEO (search engine optimization) and Google Advertising products

$18-$20 per hour

Blue arrow showing progression from Database Management and Inventory Control Database Management and Inventory Control

Inventory management and database maintenace, prior retail experience, detail oriented thinker who is very organized, customer service experience a plus.

$16-$18 per hour

Blue arrow showing progression from Customer Experience Associate, Level II Customer Experience Associate, Level II

Customer service experience, prior retail preferred, good customer relations skills, knowledge of systems, merchandising preferred.

$14-$16 per hour

Blue arrow showing progression from Customer Experience Associate, Level I Customer Experience Associate, Level I

Customer service experience, prior retail preferred, good customer relations skills.

$10-$14 per hour