ESSA Bank & Trust

Career Pathway

200 Palmer Street, PO Box L
Stroudsburg, PA 18360-0160

https://essabank.com/

(570) 421.0531

Find Openings: https://essabank.com/careers/

Business Description

Lehigh Valley Offices: Alburtis, Allentown, Bath, Bethlehem, Easton, and Nazareth

ESSA Bank & Trust will be the leading service-oriented community financial institution offering a full range of financial products to Eastern Pennsylvania customers. We will ensure our long-term prosperity by providing products and services in a manner consistent with high standards of quality, on a profitable basis, at the fairest price, in order to create the best possible value for our customers. They will be delivered through distribution systems staffed and supported by customer-driven, friendly, productive employees with a high degree of integrity.

Our employees receive exceptional compensation and can select from a variety of benefits packages. If you are looking for a professional environment with the potential for growth, then look no further! The application process starts with filling out our secure online employment application. Once submitted, you can also fill out and submit our self-identification form; this is completely voluntary.

Knowledge, Skills, and Abilities Needed

We’re looking for employees who are customer-driven, friendly, productive and have integrity

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Regional Manager

Effectiveness in managing the assigned Retail Banking region in order to meet the financial services needs of the Bank’s customers as well as maintaining a Retail Services Program that will manage and minimize risk and achieve goals and objectives as established in the Bank’s overall strategic plan. The ability to sell the services and products of the bank to customers and prospective customers, both from a direct selling point of view and from cross selling of bank services.

Blue arrow showing progression from Branch Manager Branch Manager

The ability to sell services and products of the bank to customers and prospective customers. Effective in creating new promotional ideas for the market area. Ability to reach branches goals as it relates to deposit growth, branch households, and loans. Exhibits positive and professional attitude, courtesy, tact, friendliness, positive communication, and cooperation. Works as a team player and adheres to bank policies and procedures. Ability to provide an example for employees.

Blue arrow showing progression from Customer Service Specialist Customer Service Specialist

Exhibits positive and professional attitude toward external customers and associates. Exhibits courtesy, tact, friendliness, positive communication, and cooperation. Works as a team player and adheres to policies and procedures. Ability to process customer transactions including verification of customer signatures, account information, and loan documents giving information to customers and answering questions, completing documentation and processing.

Blue arrow showing progression from Head Teller Head Teller

Able to provide an example for tellers. Exhibits positive and professional attitude toward external customers and associates. Ability to balance window, vault cash, ATM, and Branch Office, maintain proper cash limits, prepare various reports, answer questions, etc. Effective in adhering to bank internal operating policies and procedures.

Blue arrow showing progression from Teller Teller

A high school diploma or equivalent with an emphasis in a business or accounting curriculum. Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; proficient eye-hand coordination; ability to operate various office machines; ability to lift approximately twenty (20) lbs. of coin; technical supervisory skills and sufficient skills to provide assistance in training of entry level Tellers; visual and auditory skills.