Quest Termite and Pest

Career Pathway

1319 Main Street
Hellertown, PA 18055

www.QuestPest.com

610.867.PEST (7378)

Business Description

Our mission is to partner with our customers to provide the highest quality pest management and disinfecting services. As protectors of the food, health, and property, we practice Integrated Pest Management, opting to minimize potential risk to people and the environment. We strive for the highest standards in customer service and seek opportunities to identify the most effective ways to solve our customers’ most stubborn pest issues.

Knowledge, Skills, and Abilities Needed

We’re looking for employees who are or have…
• Customer-centric approach
• Works well independently and as a team
• Basic arithmetic skills
• Problem-solving
• Time management
• Organizational skills
• Professionalism

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Operations Manager

• Proven management, leadership, and communication skills to drive results
• Hiring experience
• Experience with P&L management, objective setting, and project management
• Build a strong customer-centric, team environment
• Willingness to grow the business and the team

Blue arrow showing progression from Service Manager Service Manager

• Prior management experience.
• Clearly and effective strategic thinking, goal setting, and forward planning
• Knowledge of the industry
• Resolves customers' concerns and queries
• Fluency and expertise in negotiation, with a clear understanding of products and services offered
• Must possess a valid pest management license

Blue arrow showing progression from Sales Sales

• Strong sales skills and experience
• Ideal candidates will have pest management experience
• Ability to overcome sales objections and close over the phone
• Self-motivated, team player
• Excellent customer relations, verbal presentation, communication skills, and as well as strong written skills

Blue arrow showing progression from Pest Management Professional Pest Management Professional

• High school diploma or equivalency
• Basic arithmetic, problem-solving, time management
• Self-motivated, team player
• Must possess a valid driver’s license
• Ability to lift 50lbs. and climb a ladder
• Clean background and driver’s records and drug test