Career Pathway

1222 Main Street
Hellertown, PA 18055

farmersagent.com/bwimbish

610-748-4014

Business Description

We are a local insurance agency serving the Lehigh Valley. When it comes to insurance, we take the time to get to know our customers and find out what is important to time. In a time when everyone can go online and find insurance coverage for the cheapest rate possible, we feel it is still important to make that human connection. Our customers value our suggestions and at the end of the day, we know we have done our best to make sure our customers are covered in their time of need.

Knowledge, Skills, and Abilities Needed

We are looking for team members that are self-motivated and care about helping our customers. Great phone skills are a must, Computer Skills are key, and Customer Service is required.

Agency Owner

Responsible for the overall success of the agency. Works directly with team members to make sure the office is running smoothly. Also assist when customers have issues that need to be escalated to a higher level.

$75,000-$150,000

Office Manager

Bachelor’s degree suggested. Oversee day-to-day operations work with the owner to build plans on how to grow the agency. Be responsible for helping the team meet goals and if goals are not met work with the team member on how to attain them.

$50,000-$70,000.

Agency Sales Producer

High school diploma required bachelor’s degree is suggested. Part-time or Full-time. Work with potential customers on building quotes and assessing the customer assets that need to be protected. Take time to get to know each customer and find what is important to them in their coverage.

$30,000-$70,000 per year

Customer Service Representative

High school diploma or equivalent. Part-time or Full-time. Handle inbound call and assist customers with policy help. This position would handle billing
concerns and policy changes.

$10-$15 per hour depending on experience.

Marketing/Outbound Calls

High school diploma or equivalent. Part-time using social media and local
marketing events to help set appointments for a sales producer.

$8-$12 per hour depending on experience